Patient Rights, Records Access, and Complaints

Texas Health & Safety Code §181.105 – Effective September 1, 2025

Your Right to Access Your Health Records

You have the right to request access to your health records, including obtaining copies of records maintained by this practice, in accordance with Texas law and the Health Insurance Portability and Accountability Act (HIPAA).

How to request your records:

  • Submit a written request by email or through your client portal.

  • Requests may be made by you or your legally authorized representative.

  • Records are typically provided within the timeframes required by state and federal law.

  • Reasonable fees may apply as permitted by law.

If you have questions about accessing your records, please contact this practice directly for assistance.

Questions or Concerns About Your Care

If you have questions or concerns about your services, records, or privacy, you are encouraged to contact this practice first so we can address your concerns directly.

Licensing & Disciplinary Authority

This practice is regulated by the Texas Behavioral Health Executive Council (BHEC).

Texas Behavioral Health Executive Council (BHEC)
Website: https://bhec.texas.gov
Phone: (512) 305-7700
License Lookup & Board Information: https://bhec.texas.gov/license-verification

Filing a Complaint

If you wish to file a complaint regarding professional services provided by this practice, you may do so with the Texas Behavioral Health Executive Council.

How to file a complaint:

You may file a complaint regardless of whether you have first contacted this practice.

Accessibility

This information is available on our website and in our office to ensure transparency and access to your rights under Texas law.

If you need assistance accessing this information or would like a printed copy, please let us know.

Relationship to HIPAA

This notice is provided in addition to this practice’s Notice of Privacy Practices, as required by the Health Insurance Portability and Accountability Act (HIPAA). Nothing in this notice limits your rights under HIPAA or applicable federal law.

This notice is provided in compliance with Texas Health & Safety Code §181.105.